SHIPPING POLICY

SHIPMENT PROCESSING TIME

All orders are processed within 3 business days,

Our warehouses are located in the USA and the UK. Shipping takes 3-5 Days depending on location. Orders are not shipped or delivered on weekends or holidays.

Orders may be delayed from shipment due to discrepancies in billing or shipping information. Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages during holidays or promotional events.

SHIPPING CONFIRMATION & ORDER TRACKING

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24-48 hours.

Please Note: Shipping information cannot be updated or changed once an order has been fulfilled and shipped from our warehouse. Please make sure all information under shipping is correct before finalizing your order.

COVID-19 UPDATE

Due to increased demand, delivery times are longer than normal. Thanks for your understanding.

DELIVERY ESTIMATES

You can view the shipping estimate for your order when you go to check out on our website.

If you need to delay the delivery of your OneTwoFit product, please contact us ASAP. Once your product is shipped, we are unable to delay the delivery, so it's important we know your needs as soon as possible to ensure your product is shipped at a convenient time.

If you have any questions about your delivery or delivery schedule, you can reach us at cs@onetwofit.com.